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  1. VILA
  2. Returns & Refunds

Returns & Refunds

How to return

  • Do I have to pay a return fee?
  • What happens if I forget to add my return slip?
  • Right of withdrawal
  • Return Policy
  • How do I return something?

Refund

  • What happens to my refund if I have changed my credit card in the meantime?
  • How does a refund with Credit Card work?
  • How does a refund with Klarna work?
  • What do I do if I have been refunded the wrong amount?
  • Have you received my return?
  • When can I expect my refund?
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